Roles in Simpplr

This document explains what different levels of user within Simpplr can do. For a quick explanation of Simpplr's different roles and privileges, see this video:



Responsibility and Permissions


System administrator
  • Manages user provisioning and integrations 
  • Adds Application managers and unlisted Site managers
  • Manages underlying security and user management features (like SSO or IP address restrictions)
  • Can delete anyone's files
  • Can upload new versions of files they do not own
  • Transfer site ownership to another user
  • Access private sites they are not a member of
  • Can upload images for other users
  • Can change timezones for other users
  • Configured in Salesforce 
  • Syncs with SSO (when enabled)
Application manager
  • Configured within Simpplr 
Site owner
  • Manage site integrations
  • Manage site folders, membership, and analytics
  • Manage, create and edit content 
  • Approve content submissions
  • Connect site to file storage integrations
  • Transfer site ownership
  • Configured within Simpplr 
Site manager
  • Manage site settings, membership, and analytics
  • Manage, create and edit content 
  • Approve content submissions
  • Set site access level (public, private or unlisted)
  • Add/remove Site managers
  • Move content to another site managed by the same user
  • View site analytics
  • Upload and manage site files (depends on Manage application > Governance > File upload permissions settings)
  • Manage site dashboard (if Site control is set to Site owner/manager in Manage application > Governance)
  • Configured within Simpplr 
Content manager
  • Add, edit, and publish content
  • Approve content submissions
  • Make content must read
  • Promote content to the site carousel
  • View site and page analytics
  • Add site categories
  • Send notifications for content
  • Configured within Simpplr 
End user/Standard user
  • View, like, and favorite content
  • Post and reply on Feed*
  • Share posts and content in Feed*
  • Create content (if allowed)
  • Create sites (if allowed)
  • View, like, favorite, share, and download files
  • Search for people, sites, content and files

*if Feed is enabled

  • Configured within Simpplr 



As well as the above roles within Simpplr, users can be granted the following privileges. They work in unison with the user’s role, for example one user may be a Site manager with Social Campaigns control, but another user could be a Standard user with Newsletter control.

Unlisted Site administrator

  • View and manage unlisted sites

Home manager

  • Manage carousel
  • Control Home layout and tiles for all users (If Home is set to App manager controlled)

Segment manager

  • Branding for their own segment
  • Set Home defaults for their own segment
  • Manage Home for their own segment
  • Featured sites for their own segment
  • Create, edit, and delete subscriptions for their own segment


  • Create and manage Alerts


  • View all analytics


  • Their blog posts will be given more prominence


  • Create and manage Newsletters

Social Campaigns

  • Create and manage Social campaigns
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