Matthew Rawls

Total activity 1154
Last activity May 15, 2025 13:49
Member since July 29, 2021 15:05

Following 0 users
Followed by 1 user
Votes 24
Subscriptions 404

Matthew Rawls commented, May 15, 2025 13:49
Hi Natasha. The team actually released this feature on the AWS platform, which all customers will be migrated to over the next few months. While we don't plan on making this available on the Sale...
- View comment
- 0 votes
Matthew Rawls commented, May 15, 2025 13:48
Hi Natasha. The team actually released this feature on the AWS platform, which all customers will be migrated to over the next few months. While we don't plan on making this available on the Salesf...
- View comment
- 0 votes
Matthew Rawls commented, May 15, 2025 13:43
Hi Natasha. Without seeing your environment, this sounds like a bug. I might suggest submitting a ticket to our Support team so they can take a closer look.
- View comment
- 0 votes
Matthew Rawls commented, May 15, 2025 13:36
Hi Helen. Unfortunately there's no way to see by user who got questions right or wrong. It only allows you to see who all participated. If you have a specific use case for awareness checks that is ...
- View comment
- 0 votes
Matthew Rawls commented, May 13, 2025 13:18
Hi Brian. Unfortunately, there is no workaround I know of that would allow you to completely delete a file without Salesforce intervention. You CAN remove files from being searched or visible, but ...
- View comment
- 0 votes
Matthew Rawls commented, May 12, 2025 13:27
Hi Maeve. That's based on the original published date or last edited date. If older content was validated within 30 days, AND it falls into the other considerations for content recommendation, it w...
- View comment
- 0 votes
Matthew Rawls commented, April 28, 2025 16:58
Hi Rehan. This actually sounds like a bug. I'm having our team look into it, but all your emails should take on the branding that you set in Manage > Branding. So as long as you've configured that,...
- View comment
- 1 vote
Matthew Rawls commented, April 18, 2025 13:32
Hi Laura. This sounds like a bug. I might recommend submitting a ticket to our Support team so they can look into it further.
- View comment
- 0 votes
Matthew Rawls created an article, April 16, 2025 12:22
25.04.S.3.1 Hotfix Release Notes
1. Release Notes
2. 25.04 Release
General Availability: 4/16/2025 Note: Hotfix deployment dates may vary for some customers. Check your account information (Manage > Application > Account) to see which release version you are on. B...
- Edited May 06, 2025 12:40
- 1 follower
- 0 comments
- 0 votes
Matthew Rawls commented, April 11, 2025 14:04
Hi Michelle. The Unsplash integration is new as of the upcoming 25.04 release (Monday, April 14th).
- View comment
- 0 votes