App Management: Subscriptions

What are subscriptions?

Subscriptions create an audience to auto-follow specific people or sites.




An audience is a subset of the employees based on any combination of their company, department, division, city, state, country, and custom people category.

  • Subscriptions can be made to follow public, private or unlisted sites, and all people.
    • There is an approval request generated for each private and unlisted site subscription, which needs to be approved by a site owner/manager
  • Subscriptions can be mandatory.
  • Subscriptions can be created for everyone in the organization or can be created within a segment.


Add Subscriptions

Subscriptions can be added from User Menu > Manage > Subscriptions, or from Manage Site > Subscriptions.




When adding a subscription you can choose whether to create it for everyone in the organization or to build an audience.

Subscriptions for everyone in the organization 

Subscriptions can be made to include everyone in the organization. This allows you to auto-follow all employees to a Site or person that is relevant to everyone. 

It is possible to make a Mandatory Subscription to a Site that includes everyone in the organization, meaning that no employees could unfollow that Site.




Subscriptions for an audience

Creating a Subscription for an audience allows you to auto-follow specific groups of employees to relevant Sites and People based on their interests.Now, you can easily select an already created Audience.




Subscriptions can also be based on a Segment if Segments is Enabled.


Re-run Subscriptions

Re-run subscriptions can be used for scenarios where subscriptions overlap or were created after the majority of users were already in the org. This way, you would be able to apply or reapply the subscription. Eliminating the hassle of removing and then re-adding another subscription with the same details.





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