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Note you must enable enhanced domain on your Salesforce environment before setting up a vanity URL.

A vanity URL is a virtual address that can include your company subdomain or a dedicated domain for the intranet (e.g. intranet.socialive.com or intranet.com or www.intranet.com). The domain extension does not need to be .com but can be any TLD like .edu,.net,.co, etc.

Once you've chosen a vanity URL, you'll need to create an CNAME record in DNS and point to the URL: vanity-rs.simpplr.com

When this is done, please reach out to Simpplr's Customer Support team. Send us a screenshot of the CNAME record setup so our team can verify it. The Support team will also need:

1. Your existing Simpplr URL

2. Your Salesforce URL

3. The name of your wanted vanity URL

4. Whether or not you would like to set up a redirect between your existing Simpplr URL and the vanity URL

We'll set up the redirect from the vanity URL to Simpplr's URL.