Note you must enable enhanced domain on your Salesforce environment before setting up a vanity URL.
A vanity URL is a virtual address that can include your company subdomain (e.g. intranet.socialive.com).
Once you've chosen a vanity URL, you'll need to create an CNAME record in DNS and point to the URL: vanityurl.simpplr.com
When this is done, please reach out to Simpplr's Customer Support team. Send us a screenshot of the CNAME record setup so our team can verify it. The Support team will also need:
Your existing Simpplr URL
Your Salesforce URL
The name of your wanted vanity URL
Whether or not you would like to set up a redirect between your existing Simpplr URL and the vanity URL
We'll set up the redirect from the vanity URL to Simpplr's URL.