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Simpplr supports a growing number of languages for translation of not only the application itself, but also for user-generated content translation (pages, events and albums). The current list of supported languages includes:

*The language of the Native Video transcripts will match the default language of the uploader’s user profile. If other is selected for language, no transcript will be generated. If your profile language is set to English, but add a video in Spanish, the transcript will attempt to be written in English, resulting in gibberish text. You can change the video language from the video detail screen, and the captions/transcripts will be generated in the newly selected language. Any user reading the transcript who has their profile language set to something else will not be able to translate the transcript to their own language.

Question: What does supported languages mean?

Answer: This means that users who have their language set to one of these supported languages in their Simpplr profile settings will automatically see the translated application content (header, footer, menus, actions, etc.) in their preferred language. 

The language preference setting also determines when users will see the option to translate user-generated content (like pages, blogs, and events). For instance, if you're viewing content that was created in English, you will only see the option to translate it if your language preference is set to something else besides English. 

If a user publishes a page in a language other than English (Spanish for example), users who have their language preference set to English will be able to auto-translate the content using a button. at the top of the content. The button looks similar to the one highlighted in the image below...
Press Translate to have the content translated to your preferred language. 

Question: What all in the application is translated?

Answer: Simpplr translates both static (items that never change) and dynamic (items that do change, i.e., content) text in following way:

• Static content - powered by 3rd party vendor Crowdin, where all the static components on the platform like headers, menu, help text, error messages, attributes/labels are handled
• Dynamic content - powered by Google Translate - Currently we only support the user-entered text in the content translation - pages, events and albums
• User-created content - Everything added by the user in the text editor gets translated

Both the web and mobile apps behave the same.

Future roadmap:

1. Ability to manually edit content translation to do any correction
2. Feed translation
3. Video subtitles translation
4. Recognition translation
5. Ability to search content using non-English keywords

Question: What is NOT automatically translated in this way?

Answer: Most user generated text outside of page content. There are aspects of the application that are not automatically translated into different languages. These include:

• custom text in tiles and site dashboards
• uploaded or integrated binary files
• images
• feed posts
• questions/updates in the feed
• events
• blogs
• comments/posts
• recognition badges
• expertise
• user-editable profile fields

Therefore, the focus should be on application content and user-generated content; specifically pages. 

Note that segments can also be set up and used to provide translated home pages full of translated tiles and content for users that speak different languages.

Question: How do I set my language preference in Simpplr?

Answer: From your user profile, go to Profile & settings. Then from Edit profile & settings, scroll down to Language. Select your preferred language from the dropdown list and click Save. Your application will switch to the language you chose.

Question: How is the translation accomplished?

Answer: For application language support, our localization is powered by a professional team that we partner with called Babble-On. Language support is rolled out as part of the release cycle and is Simpplr release specific. For all user generated content (pages/blogs, etc.), Simpplr uses machine translation from Google Translate.

Question: Is there a cost associated with adding a new language?

Answer: We can add any major language needed, however there is a cost and a lead time associated to accelerating support for a new language.

Question: Are there any languages Simpplr cannot support?

Answer: We cannot support the following three languages: Arabic, Hebrew and Farsi.