Best Practices: Page Categories

Note:

This article highlights best practices regarding page categories on sites. For instructions on how to create page categories, click here

 

Site managers can create page categories to organize site pages. This is done on a per-site level, meaning page categories created on one site will not be reflected on another site.

Unlike topics, which act much like hashtags on social media posts, aligning similar content and making things easier to find in search results, page categories help you find content more easily when filtering content on a site. Site managers can use them to their advantage to help group content for End users, creating a more streamlined experience. 

Simpplr recommends adding page categories that help separate types of information throughout your site. For example, if you manage your company's HR site, you might want to have the following page categories to help keep content from running together and getting too crowded:

  • New Hires
  • US Policies
  • Global Policies
  • Company News
  • Processes
  • Benefits
  • Performance Reviews

Every time someone publishes a new piece of content on the site, they'll be given the option to choose one of the page categories created by the Site manager. 

Below is an image example of an HR site and the page categories used.
page_category_list.png

One practice is to have your page categories broad enough to where more topics could fit in each one, then include the more specific topic in your content title. For example, for the page category "Benefits" you may have many more topics under that, such as:

  • Mobile Phone Reimbursement
  • Broadband Reimbursement
  • Meal Reimbursement
  • Health Insurance
  • Gym Facility
  • Worker’s Compensation
  • Accidental Insurance & Term Insurance
  • Shift Allowance
  • Parking Policy
  • Certification Reimbursement
  • Reimbursement of Professional Membership
  • Leave Travel Allowance
  • Medical Reimbursement
  • Relocation Assistance

You may want to create a page for each of these topics, naming them as such. If so, use the page category "Benefits" and title your content "Mobile Phone Reimbursement".

Or maybe you have an employee handbook that covers all of these topics in one PDF. In that case, it may be better to create a page category called "Employee Handbook" and in the page containing the PDF, assign topics to the content.

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