Troubleshooting
- How to work around images not appearing when using Safari
- My file preview has stopped working, what should I check?
- Why does the color of image looks different after uploading to Simpplr?
- I just installed Simpplr and I received an end point error, how do fix it?
- I received a "fail to save" error when assigning a topic to a page, what should I check?
- I got an error when applying Simpplr User permission set to a user, what do I check?
- I do not receive Simpplr email notification, what should I check?
- When I go to the “Manage Application” > "Email" tab, there is no email address for me to choose from in the “Email Sender Address” field. How do I fix it?
- I have changed my users' email address in Salesforce, but the old email address keep coming up. What happened?
- Our logo is broken in our email template, how do I fix it?