Salesforce: Can I tie users' login access to an IP address?

Yes. Because Simpplr is built on Salesforce, it's a pretty straightforward process for System admin users to restrict or limit login access for one or multiple users based on IP address.

Limiting access by IP address ensures your users will only be able to log in from certain locations. For example, many customers only want their employees to have Simpplr access while on the company campus.


You must be a System admin user for your Simpplr intranet in order to do this.

To restrict access for all employees who use Simpplr:

  1. Log in to your Salesforce instance (from the Simpplr url, remove everything after ".com" and hit the Enter key).
  2. Go to Setup, then in the Quick Find box, type in Network Access and click.
  3. Click New, then enter the IP range that should be allowed access in the Start IP Address and End IP Address fields. If you have more than one range, repeat this step.
  4. When finished, click Save.


In the next section, Salesforce does not allow you to control login IP ranges for individual users, but rather by user profiles. Every Simpplr/Salesforce user is tied to a profile (the majority being Simpplr Standard User). When performing the steps below, keep in mind that every user you wish to restrict access for must be tied to the profile you're creating/editing. 

For more information on user profiles in Salesforce, visit this Salesforce Help article.


To limit access for a user profile by IP address:

  1. Log in to your Salesforce instance (from the Simpplr url, remove everything after ".com" and hit the Enter key).
  2. Go to Setup, then in the Quick Find Box, type Profiles and select. 
  3. Select the profile you'd like to limit access to, then click Login IP Ranges near the top of the page.
  4. Click New and set the Start IP Address and End IP Address, then click Save. Now any users tied to that user profile will have restricted access based on the parameters you set. 
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