You can send customized messages for in-app and push notifications, allowing for increased messaging of importance about notifications and leading to better engagement on the platform.
What does it solve?
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Customization of messages in content notifications
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Lack of attention-grabbing headlines in notifications to help increase engagement
How does it work?
When we explicitly send notifications for content via the promotion modal or the "send notification" option in content details page, we can now customize the message for in-app and mobile push notifications.
Users will also be able to see the default message in the send notification modal and then can decide if there is a need to customize.
- From the Content details screen, when writing or editing your content, click the ellipsis (...) > Send notification.
- Input your custom message in the Default message... field, or leave the message as the default text.
Similarly, after clicking Publish on your content, when the "Promote" modal opens, choose Send notification. Input the custom text you'd like for email, in-app and mobile notifications.
Comments
Hi Matthew,
For the First Screen shown above (Send Notification), how is this different from what we already have?
Asking as we already have the ability to add a customized message using Send Notifications (shown below)... So was not clear on this new functionality.
Would be helpful to have videos that show the various screens and someone walking through the new process.
We sometimes use "Send Notification" and include a message to indicate when an update to a page already published has been made also. Will we still be able to add messaging to published pages? Thank you in advance.
I noticed the configurable text does not show in SMS notifications. Is that coming in a future release?
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