Michelle Barnes

1. Getting Started with Simpplr
2. Configuration
3. Content Governance

Hello!One of my site owners has numerous pages with technical documentation, many of which come up for validation simultaneously. Is there any way he can go to the list of his to-be-validated conte...

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• Created November 21, 2024 20:49
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1. Getting Started with Simpplr
2. Common FAQs
3. What types of emails can I expect from Simpplr?

Thanks, Matthew. My settings show that I should be receiving the monthly analytics summaries. I'll submit a ticket. 

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• Created October 22, 2024 21:22
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1. Getting Started with Simpplr
2. Common FAQs
3. What types of emails can I expect from Simpplr?

Matthew, I have another question about notification emails. I used to receive a monthly site manager report via email, but I haven't received one since July. I haven't turned them "off" -- in fact,...

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• Created October 22, 2024 17:55
• 0 votes

1. Getting Started with Simpplr
2. Common FAQs
3. What types of emails can I expect from Simpplr?

Thanks, Matthew. I've submitted a ticket about this.

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• Created October 22, 2024 17:51
• 0 votes

1. Getting Started with Simpplr
2. Common FAQs
3. What types of emails can I expect from Simpplr?

Maybe I don't have the terminology correct, but this is what I'm talking about (see below). When I sent a newsletter to employees yesterday, I received this browser notification. However, I sent tw...

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• Created October 17, 2024 16:22
• 0 votes

1. Getting Started with Simpplr
2. Common FAQs
3. What types of emails can I expect from Simpplr?

Hello!When a newsletter goes out, it's supposed to send all recipients a browser notification, correct? I'd asked about this before and was told this is a default setting that can't be changed.I'm ...

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• Created October 17, 2024 15:49
• 0 votes

1. Getting Started with Simpplr
2. Analytics
3. Analytics: Site level analytics

Hello, With the most recent Simpplr upgrade, the release notes said analytics would update in three-hour increments. But when I look at my app analytics, the message at the top says:"Analytics data...

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• Created September 18, 2024 17:09
• 0 votes

1. Getting Started with Simpplr
2. Common FAQs
3. Simpplr Support Ticket Handling Process + Priority

Hello!We currently have Premiere Support as part of our Simpplr instance but would like to downsize that, if possible, as it's expensive. What other levels of support do you have, and what do they ...

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• Created August 06, 2024 19:50
• 0 votes

1. Getting Started with Simpplr
2. Common FAQs
3. How do I attach and access files on Simpplr?

Thanks for the video, Matthew, but it's not working the way you described. When I attach an MP4 file to a page, I see a pop-up that says "Video files attached to content will not be playable." It a...

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• Created July 11, 2024 17:21
• 0 votes

1. Getting Started with Simpplr
2. Special Features
3. Simpplr Native Video

Matthew, are you saying that we could attach the video to a page? If so, how would we do that?Or, are you saying to just link to the video from the page with a regular link?

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• Created July 11, 2024 14:53
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