Matthew Rawls
Comments
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Hi Rob. There is no way to add custom terms and phrases to be flagged for content moderation. The feature is AI powered, and takes context into consideration.
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Hi Brian. To delete a file from Salesforce, you need to either be the file owner or have permissions in Salesforce to modify all data. I made this video to show you where to go to delete files. The...
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Hey Sharon. I can definitely say that's not expected behavior in Simpplr. This could be due to some setting on the Brightcove side if you're pulling in URLs from there, but it could also be a bug. ...
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Hi Sharon. Is this specifically in regard to videos in Albums?
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Hi Maureen. If you're referring to the CSV file you get from the Sites tab > Most popular, then no, those are total views.
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Hi Katrina. As of now, no, there is no way to control notifications regarding social campaigns. However, there is a product enhancement request opened with our team to address this in a future rele...
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Hi Lori. It does look odd, but I haven't figured out a workaround for this. I think it's just an unfortunate result of the way the tile is constructed.
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Hi Maureen. The Popular content metric factors in engagement such as Likes, Replies, Shares and Favorites, in addition to views. Whereas the Views metric is simply the amount of views the content r...
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Hi Christina. All notifications, including Alert notifications are governed by users within their profiles. If a user has the notification enabled, then yes, they will receive the Alert regardless ...
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Hi Xili. As of now you can only upload one file to a feed reply. There isn't an app manager option to change this. There is a product enhancement request ticket open for this, but it's not currentl...