Matthew Rawls
Activity overview
Latest activity by Matthew Rawls-
Matthew Rawls commented, Hi Nikki. Must reads cannot be moved to different sites while marked as such. Reason being, if I make content must read, a notification gets sent to all the site members. So if I then move the cont...
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Matthew Rawls commented, Hi Natasha. If you have the right permissions, you can just go to the file in question, click the ellipsis (...) and select "Remove" to remove the file. Unfortunately, I can't rearrange the commen...
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Matthew Rawls created an article, Simpplr Semantic Search
Table of Contents Overview Why Did We Build a New Search Engine? How Does It Work? Key Features What's Going On Behind the Scenes? FAQ Best Practices Overview Simpplr’s new semantic search featur...
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Matthew Rawls commented, Hey Michelle. So the only thing that's going to happen to the app upon migration is your users will be automatically logged out, and the next time they need to access it, they'll be asked to log in...
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Matthew Rawls commented, Hi Nikki. While there isn't a way to transfer comments from one site to another, you can rewrite those comments/questions on the applicable site as long as you don't mind them being attributed to y...
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Matthew Rawls commented, Hi Natasha. I totally get the frustration here. I know our team is working on a solution to this, but in the meantime I recommend submitting a ticket to our Support team so they can get a bit more ...
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Matthew Rawls commented, Hi Michael. Your image didn't come through, but it could be that you can't see a preview of the newsletter in browser because you're already in a browser. If you create your image as a link with IM...
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Matthew Rawls created an article, Simpplr Email Deliverability Update – Action Required
1. Context To keep emails reaching your employees’ inboxes promptly, Simpplr has upgraded its email delivery infrastructure. We now send from a pool of dedicated IP addresses on Amazon SES (Simple ...
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Matthew Rawls commented, Hi Michel. Yes. You can customize your sender address in Manage > Application > Setup > Email. This article will walk you through how to set it up. Note that you will need System admin permissions ...
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Matthew Rawls commented, Hi Michelle. Yeah, it's a bit confusing. What that is trying to say is in relation to the Salesforce to AWS migration. By "old version" we mean the Salesforce version of the mobile app, not a previ...