Matthew Rawls
Articles
-
Best Practices: Embed this Help Center into a tile in your Simpplr environment
■ Note: Your Application manager must first ensure HTML tiles are enabled for your environment by going to Manage > Application > Governance and scrolling down to HTML tile. If you find yoursel...
-
Best Practice: Relaunching Your Employee Experience Platform
■ Sometimes your Simpplr platform loses momentum across your employee base. This can be for any number of reasons, but it doesn't mean it has to stay that way. Use the recommended best practices th...
-
Best Practices: Hyperlinking File Source Locations in Your Content
■ For some customers, connecting a 3rd party file storage integration like Google Drive or SharePoint may raise concerns with their IT teams. Similarly, you may not want to upload and store files n...
-
Salesforce: How to Upgrade SAML Single Sign-On Framework (Release Update)
■ As part of upcoming regular ongoing maintenance, Salesforce is upgrading its SAML framework. This update can impact integrations with third-party systems, such as integrations with SAML identity ...
-
Does Simpplr support DMARC (Domain-based Message Authentication, Reporting, and Conformance) and DKIM (DomainKeys Identified Mail) authentications?
■ Simpplr supports DMARC, DKIM, and SPF for authentication and validation of email for features like Employee Newsletter and Sentiment AI. Simpplr heavily uses AWS services such as Amazon Simple Em...
-
Salesforce: How to Enable Multi-factor Authentication (MFA) in Salesforce
■ As of the Spring 23' release, Salesforce will be mandating a multi-factor authentication method for logging into your Salesforce (and therefore Simpplr) environment. For more information on the t...
-
Simpplr Site-wide Status
■ This link will take you to Simpplr's live status page. Check here to see any known issues and uptime from up to the past 90 days. Simpplr Status
-
Content Governance
■ Content governance, also referred to as auto-governance or validation, is a feature that helps keep your intranet platform from becoming a content dumping ground by sending notifications to conte...
-
Configure all users' browser home pages to be your intranet
■ One best practice recommended by our team here at Simpplr is to get buy in from your IT team on overwriting your employees' browser settings to make their Simpplr intranet the home page. This gre...
-
Salesforce: Email notifications from Salesforce
■ Because of the way Simpplr is built, with Salesforce operating as the backend, our customers may receive email notifications from Salesforce instead of Simpplr. The vast majority of the time, no...