Employee Newsletter: Add Custom Sender Address

Overview

If you want to customize the ‘from’ email address of your newsletters, so that they are not sent from noreply@simpplrnewsletter.com by default, you will need to follow the steps below.

Note:

Adding a custom sending address requires access to the DNS settings of your desired domain. You will not be able to complete the verification of your new sender address without access.

Note:

A domain can only be used for one email identity. If your domain is in use by another email sending service or Simpplr instance you will either need to use a subdomain or remove it.

Add sender address

1. Go to Manage > Application > Setup > Newsletter. Click Add domain. When entering a sender domain, we recommend calling it newsletters.<yourdomain>. Click Add when finished.

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2. A modal will open with the DNS records that need to be added. Send the domains and records to your IT department.

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3. The records will need to be verified once uploaded. This can take up to 48 hours. 

4. Click Add sender to add a custom sender address. If you don’t add a custom from address all newsletters will be sent from noreply@simpplrnewsletter.com.

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