If you want to customize the ‘from’ email address of your newsletters, so that they are not sent from email@example.com by default, you will need to follow the steps below.
Note:Adding a custom sending address requires access to the DNS settings of your desired domain. You will not be able to complete the verification of your new sender address without access.
Note:A domain can only be used for one email identity. If your domain is in use by another email sending service or Simpplr instance you will either need to use a subdomain or remove it.
Add sender address
1. Go to Manage > Application > Setup > Newsletter. Click Add domain. When entering a sender domain, we recommend calling it newsletters.<yourdomain>. Click Add when finished.
2. A modal will open with the DNS records that need to be added. Send the domains and records to your IT department.
3. The records will need to be verified once uploaded. This can take up to 48 hours.
4. Click Add sender to add a custom sender address. If you don’t add a custom from address all newsletters will be sent from firstname.lastname@example.org.