Enterprise search enhancements

Exact match

To enhance relevance for searches, keyword exact matching is now supported, in addition to semantic search.

Q&A support

Smart answers will now search discussions in the Questions & answers feature to pull in relevant results. Note, this feature is currently part of an Early Adopters Program (EAP) and not available to all customers. Contact your CSM for more information. 

Learn more about smart answers and Q&A

Recognition and rewards enhancements

Edit recognition posts with points

Users (the original point giver) and Recognition managers can now edit recognition posts with points gifted. In the first 24 hours when points are pending, they can adjust users who received the recognition as well as change point amounts.

Note: The original giver must have enough points to give more or add people if they plan to edit.

Delete awards

Awards can now be deleted on a global level, removing all given instances and the award from the Recognition manager menu.

Learn more about Recognition

Employee newsletter enhancements

Always visible primary actions on a modal (Window)

The Template selection window in the Newsletter creation flow now features improved placement of the Cancel and Next buttons.

These primary actions are always visible on screen, even when scrolling, making the process smoother and more intuitive. Previously, users had to scroll down just to access these buttons.

This update enhances usability and speeds up the workflow. Similar improvements will be extended to other modals in the Newsletter experience in future updates.

SMS removed as a distribution option when disabled

To ensure clarity and consistency, SMS will no longer appear as a distribution option for Newsletters if SMS notifications are turned off at the app level.

When the setting under Manage > Application > Setup > SMS notifications is disabled, users will not see SMS as a selectable channel. This helps prevent confusion and aligns available options with your organization’s configured settings.

Additional security for external link redirection

Users will now see a warning message when clicking on a link in a newsletter that redirects to a website outside the intranet domain.

This added layer of security helps users verify external URLs before proceeding, promoting safer browsing and reducing the risk of unintentional redirection to untrusted sites.

Learn more about Employee newsletter

Employee listening enhancements

Custom sender email support for surveys

Survey creators can now select a custom, verified sender email address when configuring surveys. This helps align survey emails with company branding, improving deliverability and trust, particularly in security conscious environments where generic system addresses may trigger warnings or be flagged by internal IT systems.

Learn more about Employee listening