Employee Newsletter: Add Custom Sender Address

Note:

This information is applicable to the paid add-on feature, Employee Newsletter. This is a separate feature form the legacy newsletter. Click here for information on the legacy newsletter.

Overview

If you want to customize the ‘from’ email address of your newsletters, so that they are not sent from noreply@simpplrnewsletter.com by default, you will need to follow the steps below.

Note:

Adding a custom sending address requires access to the DNS settings of your desired domain. You will not be able to complete the verification of your new sender address without access.

Add sender address

1. Go to Manage > Application > Setup > Newsletter. Click Add domain. When entering a sender domain, we recommend calling it newsletters.<yourdomain>. Click Add when finished.

mceclip0.png

2. A modal will open with the DNS records that need to be added. Send the domains and records to your IT department.

mceclip1.png

3. The records will need to be verified once uploaded. This can take up to 48 hours. 

4. Click Add sender to add a custom sender address. If you don’t add a custom from address all newsletters will be sent from noreply@simpplrnewsletter.com.

mceclip2.png

 

 

Was this article helpful?
1 out of 1 found this helpful
Have more questions? Submit a request

Comments

0 comments

Please sign in to leave a comment.

Articles in this section

See more