Employee Newsletter
Email notification and automatic ticket creation on newsletter sending failure
This release brings together the full set of capabilities that handle a newsletter sending failure end to end. When a newsletter fails to send, the platform automatically retries the send, emails the relevant team, and attaches an auto-generated ticket to the failure notification so the issue can be tracked and resolved without manual triage.
Who's this for: Newsletter managers
Learn more about email alerts and auto ticket creation for newsletter failures
Bug Fixes
Date appears in epoch format in the Engagement CSV export on the site dashboard
Recognition posts always publish to the main feed regardless of the toggle setting; the toggle is also missing from one entry flow
Newsletter delivery took 90 to 120 minutes instead of the usual 15 to 30 minutes
Spot awards option is not visible for managers who have the permission to give them
Search tab in Analytics shows 0 data from a certain date despite prior data existing
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