Katie Fred
Activity overview
Latest activity by Katie Fred-
Katie Fred commented, A breeding ground for innovation!
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Katie Fred created an article, Automatic Upgrade Process
As of 23.09 all clients are part of our Automatic Upgrade Process. Why: The new automatic release process is extremely exciting because it means that you will continue to be kept up to date on Simp...
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Katie Fred created an article, Support Case Lifecycle
After you submit a ticket (link here), we will respond to your requests via a combination of the order they were received and the severity they are assigned based on the issue type. More info on ca...
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Katie Fred created an article, Best Practices for an Efficient Support Relationship
As a Simpplr customer, you may run into a situation where you will need further clarity on how the product should behave or would like to report an inconsistency in behavior. This is where the Simp...