Katie Fred
Activity overview
Latest activity by Katie Fred-
Katie Fred commented, Hi Ginny WatersThe carousel preview standardly pulls in 255 characters. If this doesn't seem right, please submit a ticket and we will look further into it. I hope this helps! Katie FredTechnical S...
-
Katie Fred commented, A breeding ground for innovation!
-
Katie Fred created an article, Automatic Upgrade Process
As of 24.03, all clients are part of our Automatic Upgrade Process. Why: The Automatic Release process is extremely exciting because it means that you will continue to be kept up to date on Simpplr...
-
Katie Fred created an article, Support Case Lifecycle
After you submit a ticket (link here), we will respond to your requests via a combination of the order they were received and the severity they are assigned based on the issue type. More info on ca...
-
Katie Fred created an article, Best Practices for an Efficient Support Relationship
As a Simpplr customer, you may run into a situation where you will need further clarity on how the product should behave or would like to report an inconsistency in behavior. This is where the Simp...