Simpplr Data Subprocessor Partners

Simpplr works with a range of partners that help us deliver a superior user experience by providing infrastructure, data processing, and storage. We ensure that all subprocessors provide data protection with security controls at least as strong as those of Simpplr. 

This page will be updated over time if and when new subprocessing partners are incorporated into the Simpplr platform. Please press the “Follow” button at the top right of this page to be automatically notified when this page changes.

The duration of processing for all subprocessors will be the term of the Master Subscription Agreement and applicable Order Forms.

Name

Nature of Processing

Amazon Web Services (AWS)

Infrastructure and Hosting

Apple

APNs (iOS Push Notification)

AudioEye

Accessibility Services (optional)

Azure OpenAI

Infrastructure and Hosting
AI Services

Bugfender

Remote Logging

Coralogix

Platform Observability

Cyclr

Integration Services

Elastic Search

Search Services

Google Firebase

Firebase Cloud Messaging (Push Notification)
Firebase Performance Monitoring
Firebase Crashlytics (Crash Analysis)
Firebase Remote Config (Feature Configuration)

Google Cloud Translation

Translation Services

Kaltura

Video Storage and Services (optional)

Merge.dev

Integration Tools

Mixpanel

User Engagement Analytics

Rudderstack

User Engagement Analytics

Salesforce

Infrastructure and Hosting

Sentry 

Performance Monitoring

Sisense

Data Visualization

Snowflake

Data Warehousing

*Optional subprocessor: Tango (for employee rewards)

Rewards fulfillment

*note that employee rewards is an optional feature that Simpplr customers can choose to use. If a customer uses this feature, employee emails and names will be transferred to this subprocessor in the United States and processed for purposes of administering the employee rewards feature. 

Twilio

SMS Services



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