How do I see which version of Simpplr my organization is on?

System admins and App managers can log into your Simpplr Salesforce backend to view which release you're currently on. To do so:

  1. Go to Salesforce by removing everything after .com from the Simpplr url.
    go_to_salesforce.gif
  2. Go to Setup in the top right corner. Then in the Quick Find box, type Installed Packages and click the result.
    Find_my_version_1.gif
  3. Scroll down until you see Simpplr and click the name.
    Find_my_version_2.gif
  4. In the Installed Package Detail menu, find Version Name. That is the release your organization currently has installed.
    Find_my_version_3.gif

For instructions on upgrading your Simpplr intranet to a newer release, click here

Was this article helpful?
1 out of 1 found this helpful
Have more questions? Submit a request

Comments

5 comments
  • how do I do this in the lightning version of simpplr salesforce as an app manager?

    0
    Comment actions Permalink
  • Hi Aileen. From Salesforce, click Switch to Lightning Experience at the top. From there, it's virtually all the same. The Setup button is now a gear icon. But the Quick Find box is still there. Nothing else changes.

    0
    Comment actions Permalink
  • Thank you Matthew, I don't see a gear icon or quick find box though... is that layout the same for an App Manager?

    0
    Comment actions Permalink
  • It looks like you don't have the proper Salesforce permission set in your profile type. To view the Setup menu you need the "View Setup and Configuration" permission set assigned to your profile in Salesforce. Your Salesforce/system administrator can configure this.

    1
    Comment actions Permalink
  • Thank you for the advice!

    0
    Comment actions Permalink

Please sign in to leave a comment.

Articles in this section

See more