Topics allow you to categorize content. Similar to hashtags on social media, you can cadd topics to your content and feed posts. Then users will be able to click into or follow that topic to see relevant content tagged with the same topic across the intranet. Topics are also searchable. It is up to the App manager to manage topics on a recurring basis to ensure the list isn't getting overpopulated with non-productive Topics.
Users can add Topics to content and feed posts to group the same type of content together. Topics are also searchable. Simpplr's current topic selection only supports English.
As the App manager, you can see all the topics on the Manage > Topics page.
You can click Add topic to add new topics and click on the drop-down arrow next to the existing topic to follow/edit/delete/merge that topic.
Duplicate topics will be added to the list if users create them. However, when clicking into the topic or attaching it to content, it will be recognized the same as the existing topic. For example, if one user enters "401K" as a topic, then later another user enters "401 K", Simpplr will recognize this as a duplicate entry and only show content tagged with the original input topic, since "401K" already exists.
Add topics to content
Users and managers can add topics to content in the content creation flow. You can search through all topics in the topics list. In addition to the Topics bar as shown above, users can also use # followed by the word or phrase directly in their content or feed post. This will auto-search for existing topics, and if there's not one to choose from already, a new Topic will be created.
Note:The maximum number of topics you can add to any one piece of content is 100.
Users can follow topics as well. By following a topic, you'll ensure that any content tagged with that topic that you have visibility into will be sent to your feed. To follow a topic, simply click the topic from the content you're viewing, then click Follow.
It would be nice to have governance for topics. It's way too easy for authors to create duplicate or redundant entries. Perhaps there should be options to compare against already established topics and a formal process to request adding new topics to be approved.
Is there a maximum number of topics on one page? How can we remove that limitation?
Hi Denise. The topic limit for any one piece of content is 100. There is no way to remove that limitation. However, we recommend not adding too many topics to any one page as this can muddle up your users’ search results when looking for content across the intranet. The more pages that get tagged with 10+ topics, the more search results there will be, which can make it difficult to find relevant information.
Hi Jeffrey. The intended functionality for topics is that if a user creates a duplicate, they'll receive an error saying duplicate topics are not allowed. However, there is a known bug that currently allows the appearance of topic duplication. This however, does not create a second version of the already existing topic. If a topic is listed twice on the topic list, clicking either version of it will take you to the same content tagged with that topic.
How can a user see which topics they follow?
Hi Kelly. There's no place a user can see a list of topics they follow specifically. Following topics only serves to have users get served content tagged with those topics.
Hey folks! I'm curious if 1) I search a term that someone has listed as Expertise on their profile, can they come up in the "Top" search results currently and 2) if so, how strongly is expertise ranked in the search algorithm (currently)?
1) Yes. Depending on the Expertise, if you type in "Microsoft Excel" as an example, People who have that listed as an Expertise will show up in search results. They may not be the first result, but they will be there if you sort by People.
2) There is no extra weight given to Expertise in search results, so there's no guarantee they'll take top spot in any search result, unless it's a more specific term that doesn't align to any content on your intranet.
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