Note:The information in this article is about home carousels, but can also be applied to site carousels (excluding personalized carousel). Site managers can govern their site carousels if given permissions by the App manager.
The carousel is a vital component of Simpplr's interface. It allows the most important or most recent content to be displayed for all your users on their home page, or on the front page of any site within the intranet.
As an App manager, you can edit the content that appears in the Home carousel by hovering your mouse over the upper right-hand corner of the carousel to make the drop-down ellipsis. Click the ellipsis, then click Edit carousel.
Search for new content or campaigns to add to the carousel display at the top, or add an external link by pasting the URL into the box labeled Webpage or video URL.
Remove content currently visible in the carousel by clicking x next to each piece of content you wish to remove. Note this will not actually remove the content from your intranet, only the carousel.
Clicking the hamburger icon next to the x button allows you to click and drag content to a different order. This will reflect the order in which content is displayed on the carousel.
Showcase vs Standard layout
There are two options to choose from for displaying your carousel content; showcase and standard. The showcase layout (recommended) will display your content as an ever-moving wheel that moves on the home dashboard. It also allows you to toggle the carousel and see different content displayed.
Note:With the showcase layout, you can also stop the auto-play using the ellipsis dropdown in the top right corner of the carousel.
The standard layout shows one piece of content on the carousel. You still have the option to manually toggle to the next piece of content with this layout.
The gear icon at the bottom right-hand corner of the page also allows you to edit the home carousel. Just click the gear, then Carousel.
As of the Laki release, App managers can enable the option for users to have a personalized carousel, meaning every user will see curated content personalized for them in addition to the content the App manager has set. Once that curated content is viewed, it will move to a different place in the carousel, making unviewed content the first shown on the user's home carousel.
Content will remain in the personalized carousel for 14 days, after which it will be removed. If content has been removed or if the App manager did not fill the carousel with at least six pieces of content, Simpplr's content recommendation engine will add personalized recommended content for each user behind any remaining curated content.
When enabling the personalized carousel for the first time, it's best practice for App managers to remove all existing content from the carousel, then add back only what you want users to see that's of high importance. Reason being, if content remains in the carousel for 14 days, it will automatically be removed so other curated content can take its place.
To enable personalized carousel:
- Click the menu icon in the top right of the carousel and click Edit carousel. Or click Edit dashboard > Edit carousel.
- Under Personalized carousel, click Enable.
Note:If you disable personalized carousel, the content that was present upon enabling will re-populate the carousel.
When personalized carousel is enabled, content that's been in the carousel longer than 14 days will automatically be replaced with fresh recommended content based on the user's site membership. The order of content in the carousel prioritizes content added by app managers over recommended content.
If more than six pieces of content are manually added to the carousel, this will essentially void the personalization. If you want users to see personalized content, best practice is to not add more than two or three items manually, as manually added items will always take precedence in users' carousels over personalized content.
If you as an individual user published content, or have already seen it, you won't receive personalized content recommendations for it. This is because Simpplr is counting you as already having viewed it. This happens often with smaller organizations where most content is published through one or two users who by default see all the content before anyone else.
Note:Carousel content from a private site will only be visible to members of that site.