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This has to be done by the App manager.

At the bottom of each page in Simpplr, all users are able to submit feedback and help requests using the Help & Feedback link. They also have the option to participate in product research to help Simpplr enhance our product.

Once users have entered the feedback, Simpplr will send the feedback to the email address specified in Manage application settings. The App manager can set up the email address (or multiple email addresses) that feedback gets sent to. To do so:

1. From your user profile image, go to Manage > Application.
2. Go to Setup > General.
3. Scroll down to Help & Feedback. Enter the email addresses in the Feedback recipients field. You can also share the feedback with Simpplr by checking the Share feedback with Simpplr box.
   
4. When finished, scroll down and click Save.