How do I submit a help ticket for Socrates issues?

With the recent acquisition of Socrates AI, Simpplr has begun providing assistance to existing Socrates users. If your org is using the Socrates product, and need to submit a help ticket to the support team, follow this link. 

Direct link to submit a Socrates ticket

You can also go to this link and from the dropdown, choose Socrates AI to begin your request form.
Socrates help ticket.png

 

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