I do not receive Simpplr email notification, what should I check?

If you are an end user, please make sure "Receive Email" is checked in your "My Settings" page.

1. Click on your avatar at the upper right hand corner, go to "My Settings".
2. Make sure "Receive Emails" is checked. Scroll to the bottom of the page, and make sure "Set frequency for personal digest:" is set not set to "None".



For system admin or app manager, please refer to this knowledge to make sure all the settings are set correctly:

https://support.simpplr.com/customer/portal/articles/2166349